February 4th, 2021 - Breukelen, the Netherlands at 8 AM CET

Featuring advanced user support and rapid trading partner onboarding

TIE Kinetix announced the 2021 Winter Release of its FLOW Partner Automation platform today. The release indicates that improving user support is a top priority for the company, as is quick and reliable map creation for rapid trading partner onboarding.

TIE Kinetix is deeply rooted in helping businesses to achieve 100% digitalization in their supply chains. To realize this core commitment, FLOW is continuously optimized to remain flexible in changing markets, as well as to meet the ever-evolving needs of TIE Kinetix customers. Completely revised user support is just one example of how the platform is improving, as users now have access to additional assistance in the case that TIE Kinetix is not the first line of support. Furthermore, the TIE Kinetix support team is working toward quicker response times.

“Day-to-day supply chain operations are unpredictable, especially in today’s climate. When a question arises or an error occurs, there’s no time to waste,” says Jan Sundelin, CEO, TIE Kinetix. “We recognize that the support you receive from us as a service provider can either help or hinder your business. That’s why we’re putting a heavy focus on strengthening our support procedures by updating internal processes and welcoming experienced professionals to our support team to get the job done right. ”

Additionally, improvements to the internal mapping application have resulted in speedy map creation and validation for FLOW customers that must onboard new trading partners. This also applies to complex maps that previously required extensive coding, such as EDIFACT and X12, enabling FLOW customers to begin exchanging documents with new partners faster than ever before.   

It is also important to note the following FLOW upgrades:

  • Option to request a default Content Management System (CMS)
  • Document status report improvements
  • Additional formatting options for document submission
  • Advancements in PDF conversion

The FLOW Partner Automation Winter Release 2021 consists of developments and improvements for the entire FLOW platform and various modules. All new features and functionalities are immediately available to all TIE Kinetix customers. For a detailed overview of the improvements, please visit: https://tiekinetix.com/release-notes

About TIE Kinetix
At TIE Kinetix, we deliver Software as a Service (SaaS) solutions to companies, governmental institutions, and their suppliers, to help them exchange all business documents electronically and simplify supply chain processes as a result. FLOW Partner Automation, our software platform, empowers its users to engage in smart business exchanges and streamline communication through seamless integration with any existing system. Since 1987, we have supported all EDI and e-invoicing standards and communication methods worldwide. Today, our global team of experts share their knowledge with our 2,500+ customers, facilitating the exchange of over 1 billion documents through FLOW each year.

TIE Kinetix is a public company (Euronext: TIE), and has offices in the Netherlands, France, Germany, Australia, and the United States. For more information, visit www.TIEKinetix.com, and follow us on Linkedin, Twitter, Facebook, Xing, and YouTube.

For more information, please contact:

TIE Kinetix N.V.
Patrick van Boom
De Corridor 5d
3621 ZA Breukelen
T: +31-88-369-8000
E: info@TIEKinetix.com
W: www.TIEKinetix.com