Privacy Policy

TIE Kinetix Website Privacy Policy 

Welcome to the websites provided by TIE Kinetix N.V.: TIEKinetix.com, www.FLOWpartnerautomation.com, and other TIE Kinetix websites as the case may be. Access to and use of this site is governed by the following terms and conditions. TIE Kinetix requests you to read these terms and conditions, previous to browsing and/or using this website. By browsing and/or using this site the user acknowledges that he has read and understood the terms and conditions, and the user accepts that the use of the site will be bound by the terms thereof. Hereafter where TIE Kinetix is mentioned this means TIE Kinetix N.V. as well as its subsidiaries.

1. Copyrights and other rights of intellectual property
1.1       All copyrights and other rights of intellectual property on the content of this website, including text, layout, design, images, logos and sounds, belong to TIE Kinetix.

1.2        It is allowed to browse this site and reproducing fragments of it by printing, copying to your computer, as well as making it available to third parties, but only if it concerns noncommercial, informative and personal matters and under the condition that the above copyright notice is included in all reproductions.

1.3       No reproduction or fragment of the site may be sold or spread for commercial purposes or be altered or be copied into any other publication or website, either as a print, or in electronic form, without the prior written consent of TIE Kinetix.

2. Trademarks
2.1       All on this website mentioned trademarks, product names and logos are the registered or non-registered trademarks of TIE Kinetix N.V. and its subsidiaries, or are used in agreement with the rightful owners. Without prior written consent of TIE Kinetix it is not allowed to use these trademarks in whatever form. 

3. Hyperlinks 
3.1       Throughout the website hyperlinks are used to refer to other websites that contain information related to a specific aspect of this website. Hyperlinking to another website does not indicate that TIE Kinetix is related to these other websites or its owners. Although TIE Kinetix strives for connecting you to interesting websites and publications, neither TIE Kinetix nor any person acting in the name of TIE Kinetix is liable or responsible for these other sites or the displayed information, which is not being verified or endorsed by TIE Kinetix.

3.2       A link to another website is intended solely for the user's convenience, TIE Kinetix does not accept any obligations or liability in this respect. Providing a hyperlink to the website of TIE Kinetix is, in principle, permitted. However, framing is prohibited, without TIE Kinetix prior written consent.

4. Warranties and Liability
4.1       While TIE Kinetix attempts to ensure the accuracy and reliability of any materials presented within the TIE Kinetix website, the user is warned that this website could include typographical errors and/or technical inaccuracies. TIE Kinetix cannot guarantee that the content of this website is appropriate to the purpose of consulting this information. 

4.2       The service and the content from or through this website are provided “as-is” and "as available", and TIE Kinetix disclaims all liability and all warranties, expressed and implied, including, but not limited to, warranties of merchantability and fitness for a particular purpose or non-infringement.

4.3       TIE Kinetix will not be liable for any damage or loss of any kind (including, but not limited to, data loss, corruption or any damages caused by viruses contained within the electronic files or at the site), which follows from or is related is to the possession or use of the information displayed within this website.

5. Modifications of Terms and Conditions
5.1       TIE Kinetix reserves the right to make improvements and/or changes in this service at any time, or to make changes to the website and these disclaimers, terms and conditions at any time.

6. Privacy
6.1       TIE Kinetix respects the privacy of visitors to the website. The information gathered by TIE Kinetix during use of this website, can be used by TIE Kinetix for evaluation and further perfection and personalization of this website. TIE Kinetix attempts, through the gathered information, to optimize the accessibility and quality of this website, including 1-to-1 marketing.

6.2       TIE Kinetix does not share your information with unrelated third parties, unless required by the law or the judicial authorities. TIE Kinetix can share your information with companies that are TIE Kinetix’ affiliates or business partners.

6.3       Because of TIE Kinetix’ global scope, TIE Kinetix may transfer your personally identifiable information to business partners and affiliates around the world in order to provide customers with better products, service and activities.

6.4       Personal information submitted to TIE Kinetix will be treated confidentially but could be collected and archived in a database or file owned by TIE Kinetix or third parties. Processing of this personal information can take place for marketing purposes of TIE Kinetix. Personal information will be discarded when it is no longer legal necessary for the purposes it was collected.

7. Links to Third Party Sites or Products
7.1       The website contains links to websites operated and maintained by third parties as well as links to products and services (including software) provided by third parties. TIE Kinetix has no control whatsoever over such third parties or their websites or products or services. Privacy policies of such linked sites or products or services may be different from the TIE Kinetix privacy policy. You access such linked sites or products or services at your own risk. You should always read the privacy policy of a linked site or product or service before disclosing any personally identifiable information on such site.

8. Applicable Law
8.1       This site is created and controlled by TIE Kinetix, in the Netherlands and it can be accessed by everyone with an Internet connection all over the world. Because the laws where such a person resides may be different from Dutch law, by accessing the website you and TIE Kinetix agree that the Dutch law will apply to all matters relating the use of this website, without regard to conflicts of law principles.

8.2       TIE Kinetix makes no representation that materials on the website are appropriate or available for use in other locations, and accessing them from territories where there contents are illegal is prohibited. If you choose to access this website from other location you do so on your own initiative and are responsible for compliance with any applicable local laws.

9. Collection and Processing of Your Personal Data
9.1       To serve you better and understand your needs and interests, TIE Kinetix collects, exports, and uses personal information with adequate notice and consent, along with required filings with data protection authorities, when applicable.

9.2       When you visit the website, TIE Kinetix may record your IP address and use cookies and other Internet technologies to gather general information about visitors and their interests. The technologies used and the information collected are described in more detail below.

9.3       TIE Kinetix may further collect and process any information and data that you volunteer to TIE Kinetix, e.g. when you register for events, subscribe to newsletters, participate in online surveys, discussion groups or forums, or when make purchases.

10. Use and Purpose of Collected Personal Data
1.1       The information TIE Kinetix collects to understand your needs and interests helps TIE Kinetix deliver a consistent and personalized experience. TIE Kinetix will use such information only as described in the Privacy Statement and/or in the way TIE Kinetix specifies at the time of collection.

1.2       TIE Kinetix will not subsequently change the way your personal data is used without your consent, as required by applicable law. Some of the ways TIE Kinetix may use your personal data include, but are not limited to:

a)         To process your orders and deliver the products and services that you have ordered;

b)         To keep you up to date on the latest product announcements, software updates, software upgrades, security patches, system enhancements, special offers, and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to TIE Kinetix’ solutions and solutions;

c)         To tailor information about TIE Kinetix products and services to your individual interests. For example, during a visit to the site, it allows TIE Kinetix to provide you with specific information on products and services that may be of interest;

d)         To provide the ability to view protected content;

e)         To provide the ability to contact you, and to provide customer feedback and support;

f)          To provide contests, sweepstakes or other marketing or promotional activities on the TIEKinetix.com or affiliate websites. Personal data may be collected to administer those programs;

g)         To conduct questionnaires and surveys in order to provide better products and services to customers, partners and end users. Your completion of any questionnaires is voluntary;

h)         To support recruitment inquiries; and

i)          To meet contractual obligations.

11. IP Addresses
11.1       TIE Kinetix uses IP addresses to help diagnose problems, to administer the website, and to gather demographic information. TIE Kinetix may also use IP addresses or other information, such as your user information you have shared on this website or at any earlier occasion or a campaign code, to determine which pages on TIE Kinetix’ sites are being visited and topics that may be of interest so TIE Kinetix can provide you with information about relevant products and services. Generally, TIE Kinetix will aggregate such data only in an anonymous way and will not tie it to a particular individual unless he or she has given consent.

11.2       TIE Kinetix may also collect IP addresses (and other technical information such as browser type). This information is collected when you connect to TIE Kinetix so that TIE Kinetix may identify your session, deliver content based on the technical capabilities of your browser, and for quality control purposes. Your IP address will not be used to identify you unless you provide your prior consent.

11.3       TIE Kinetix will only gather information related to your visit to the TIE Kinetix site. TIE Kinetix does not track or collect personal information from your visits to companies or entities outside the TIE Kinetix N.V. of companies.

12. Automated Tools
12.1       In addition to the information you provide, TIE Kinetix may also collect information during your visit to a TIE Kinetix website through automated tools, which include Web beacons, cookies, embedded Web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to the website such as your browser type and language, access times, and the address of the website from which you arrived at an TIE Kinetix website. Using these tools, TIE Kinetix is also able to confirm receipt of emails that the recipient consented to receive, and can track other information such as pages visited on the TIE Kinetix site and whether or not the recipient registers for an event offered by TIE Kinetix and certain other aggregate data.

13. Embedded Web Links
13.1       Emails from TIE Kinetix often use links designed to lead you to a relevant area on the Web, after redirection through TIE Kinetix servers. The redirection system allows TIE Kinetix to change the destination URL of these links, if necessary, and to determine the effectiveness of TIE Kinetix marketing initiatives.

13.2       In emails, such links may also allow TIE Kinetix to determine if you have clicked on a link in the email, and the information about this interaction may be connected to your personal identity. If you do not want TIE Kinetix to collect information about the links you clicked, you can simply choose not to click on the links in an email that TIE Kinetix sends you.

We use cookies to deliver personalized content, to save you having to re-enter your password repeatedly, to keep track of your downloaded content, and to tailor our information offerings to how you and others use the site.

14. Cookies
14.1       TIE Kinetix uses cookies to deliver personalized content, to save you having to re-enter your password repeatedly, to keep track of your downloaded content, and to tailor our information offerings to how you and others use the site.

15. Email Addresses
15.1       If you choose to give TIE Kinetix your email address, TIE Kinetix will communicate with you via email. TIE Kinetix does not share your email address with others outside TIE Kinetix N.V. or its subsidiaries. You can choose not to receive any more email at any time.

15.2       Depending on how your email application is set up, information about you may be transmitted automatically when you send email to TIE Kinetix. 

16. Sharing Your Personal Data
16.1       As a global company, TIE Kinetix operates a number of websites around the world. Any data and information that you volunteer or that is otherwise collected on one of TIE Kinetix sites in any one country may be sent electronically to a server for one of these sites in another country. To its best efforts, TIE Kinetix safeguards your privacy interests around the world by ensuring that this TIE Kinetix website adheres to TIE Kinetix’ data protection principles. Subsidiaries of TIE Kinetix may use the information internationally in connection with processing your inquiries and orders, to help improve TIE Kinetix products and services and for processing and storage.

16.2       TIE Kinetix may also share such information with business partners in order to provide a requested service or transaction, including processing orders, hosting websites, hosting event and seminar registration and providing customer support, or providing you with information on products and services that may be of interest to you.

16.3       TIE Kinetix only provides these third parties with the minimum amount of personal data necessary to provide the services on behalf of TIE Kinetix, and the third parties are not permitted to use your personal data except for the limited purpose of completing the requested service or transaction.

17. Security of Your Personal Data
17.1       TIE Kinetix is committed to protect the personal data you share with TIE Kinetix. TIE Kinetix uses a combination of industry-standard security technologies, procedures, and organizational measures to help protect your personal data from unauthorized access, use or disclosure.

17.2       TIE Kinetix supports online security using secure server technology because TIE Kinetix wants your data to be safe. There are state-of-the-art security arrangements and facilities on TIE Kinetix sites to prevent abuse. TIE Kinetix binds its employees to observe your privacy and confidentiality rights.

18. Choice/Opt-Out
18.1       TIE Kinetix communicates with users who subscribe to the TIE Kinetix services on a regular basis via email, and TIE Kinetix may also communicate by phone to resolve customer complaints or investigate suspicious transactions. TIE Kinetix may use your email address to confirm your opening of an account, to send you notice of payments, to send you information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.

18.2       TIE Kinetix provides you the opportunity to exercise an opt-out choice if you do not want to receive other types of communication from TIE Kinetix such as emails or updates regarding new services and products offered on this website.

19. Data Rentention
19.1       TIE Kinetix will not retain your personal data longer than is necessary to fulfill the purposes for which the data were collected or as required by applicable laws or regulations.

© TIE Kinetix N.V., 2016. All rights reserved.

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